Terms of Services

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Please read these Terms of Use (“Terms”) carefully. This is a legally binding agreement between CIVISOLO INC. ("SendPalm", "the Site", “we”, “us”, "our") and between you (“user” or “you”) and as well as the email validation services that we make available through the Site and all associated features, applications, and Content (as defined below) (collectively, the “Services”).

By accessing or using our Site, you acknowledge that you have read these Terms of Service and our Privacy Policy which is incorporated herein by reference, as may be amended from time to time (collectively “the Terms”). These Terms shall govern all kind of use and features offered via the Site as may become available from to time to time. You agree to be bound by these Terms and to comply with them fully.

If you do not agree to any of the Terms, you should immediately stop using the Services. In this case, you may not download, copy, access the Services or use the Site in any manner whatsoever.

Data Uploaded by Users of Email Validation Services

We do not sell or share personal data that is uploaded by the user of our Services in the course of their use of the Services. You maintain ownership of the data you upload for email verification purposes (“Uploaded Data”). SendPalm may access or use Uploaded Data for customer support or troubleshooting purposes, to gather statistics, to improve accuracy, or for increasing our product viability. Customers may delete their Uploaded Data from the SendPalm system at any time.

Creating an Account

In order to fully use the Services, you need to sign up and create an account. Creating your account can be done by providing specific details (e.g. full name; email address; etc.) through the Site. Note that the details in your account must be accurate, complete, and current at all times. Providing inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You agree that you are responsible for, and agree to abide by, all laws, rules and regulations applicable to your use of the Services, your use of any tool, product or service offered on the Site, and any transaction you enter into through the Site or in connection with the Site.

You agree to keep your account credential secret and secure. You also agree to inform us immediately of any unauthorized use of your account. By accepting the Terms, you declare that you are responsible for all activities taken under your account. You will not sell, transfer, or assign your account or any account rights.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


Once you create an account, you will automatically join our mailing list. You are opting in to receive newsletters, marketing or promotional materials, and other information we may send to you via email from time to time.

You can choose to remove your email address from that mailing list by selecting the “unsubscribe” link at the bottom of any email communication we send to you.


Any use or access by anyone under the age of 16 is prohibited. By accepting the Terms, you declare that you are at least 16 years or older and that you have the legal capacity to enter this agreement, including consent of your parent or guardian (where applicable) to use the Services.


In order to enjoy the full scale of the Services that we offer, you will be required to pay the applicable fees assessed to your account for the purpose of obtaining credits. These credits will enable you to validate the email addresses.

We may use third-party services to process payments made through the Site. By submitting your payment information, you grant us the right to provide such information (including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and CVV number) to these third parties, subject to our Privacy Policy. You also represent and warrant that: (i) you have the legal authority to use the payment card information you are submitting through the Site; and (ii) the information you supply to us is accurate, correct and complete.

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to product or service availability, errors in the description or price of the product or service, error in your order, suspected fraud or unauthorized or illegal transaction.

Please note that we maintain no refund or cancellation policy of any paid fees.

Use Restrictions

By using the Site and the Services, you agree that you will not:

Decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, or algorithms associated with the Services by any means whatsoever and/or for any purpose whatsoever;

Harvest or otherwise collect or store any information through the Site (including email addresses or other personal data);

Use the Services to verify email addresses that you have obtained unlawfully or that you are not authorized to possess or process;

Attempt to gain unauthorized access to the Services, other computer systems or networks connected to the Services;

Engage in any activity that interferes with access to the Services or the proper operation of the Services, or otherwise may cause harm to the Services, SendPalm, or other Users;

Appropriate, modify, reproduce, or disseminate any source or object code or any software or other products, tools, or processes associated with or accessible through the Services;

Engage in any activities through or in connection with the Services that seek to attempt to or do harm any individuals or entities or are unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, or abusive, or that violate any right of any third party, or are otherwise objectionable to SendPalm (including, without limitation, for purposes of sending unsolicited advertising or distributing email messages in violation of applicable laws or regulations);

Otherwise violate these Terms or any applicable additional terms.

Availability, Errors, and Inaccuracies

Although we attempt to keep information on the Site current, Content on the Site should not be considered to be error-free or a comprehensive source of all information. We are constantly updating our product and service offerings and may experience delays in updating information regarding the Services. SendPalm makes no warranties or representations as to the accuracy of the content of the Site and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information on this Site. Products or Services may be mispriced, described inaccurately, or unavailable, and we cannot guarantee the accuracy or completeness of any information found on the Site. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout these terms and conditions and on the Site. Further, we reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


You represent and warrant that all information and content that you submit upon the sign-in process (including information submitted from your social network account, if applicable) and all other content which is shared by you when using our Services, is accurate and truthful and that you will promptly update any information or content provided by you that subsequently becomes inaccurate, incomplete, misleading or false.

By using the Services with respect to content which is uploaded or used by you (“Content”), you affirm, represent, and warrant that:

you own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all patent, trademark, trade secret, copyright or other proprietary rights in and to your Content in the manner contemplated by the Services and these Terms;

you grant us an unrestricted, perpetual, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute the material, and you further agree that SendPalm is free to use any ideas, know-how, concepts or techniques you send us for any purpose, without any compensation to you or any other person;

you acknowledge that any unsolicited materials submitted or sent to us will be deemed to be not confidential or secret;

you grant the Company a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable and transferable license to use and store your information and Content in connection with the Services;

the Content does not violate any applicable laws, including but not limited to applicable local laws and privacy and data collection laws;

warrant that you have all rights of any kind to the material and that to the best of your knowledge no other party has any rights to the material;

you have the written consent, release, or permission of each identifiable individual referenced in your Content to use their name, business profiles, etc. as part of the Services.

You acknowledge that you are responsible for any information or Content that you submit or transmit through the Services and any other communications options available by us, including your responsibility as to the privacy, legality, reliability, appropriateness, originality, and copyright of any such information and Content, whether publicly posted or privately transmitted.

You acknowledge that in order to use the Services, you must use WiFi or receive data connectivity services from your service provider. The cost of the WiFi or data connectivity service may vary among service providers. It is your responsibility to review such costs and to determine whether you wish to bear such costs or not. In particular, you further acknowledge that the cost of such data connectivity service may rise significantly when roaming internationally. Therefore, you are advised to consider the cost of using the Services, depending on your location at any particular time.

Intellectual Property

The Services and all original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of SendPalm and its licensors. The Services are protected by copyright, trademark, and other laws of both Ukraine and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SendPalm.

You may not:

copy, distribute, modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Product or Services; access to data not intended for you, such as logging into a server or an account which you are not authorized to access; use any data in an abusive or illegal manner. Any right that is not explicitly provided to you under these Terms is expressly reserved by us; delete or modify any attributions, legal notices or other proprietary designations or labels on the Product or Services, or on any third party material contained or otherwise available therein; interfere with the Product’s or Services’ operation (or any portion of them) in any manner, including, without limitation, by means of submitting a virus or malicious code of any type.

Links To Other Websites

The Site may contain links to third-party websites or services that are not owned or controlled by SendPalm.

SendPalm has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services and cannot guarantee that such third-party content will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein.

You acknowledge and agree that SendPalm shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


We reserve the right to terminate your access to the Product or Services for any reason, including, without limitation, if we have good reason to believe your use to be unacceptable, or in the event of any breach by you of the Terms (either directly or through breach of any other terms and conditions or operating rules applicable to you). We may, but shall be under no obligation to, provide you a warning prior to termination of your use of the Product or Services.

All provisions which according to their nature shall survive in order to give effect to their meaning, shall survive any expiration or termination of this agreement, including without limitation all of your representations, warranties and indemnification obligations.


You agree to defend, indemnify and hold harmless SendPalm, its directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

your use of and access to the Services; your violation of any term of these Terms; your violation of any third party right, including without limitation any copyright, property, or privacy right; any claim that one of your act or omission caused damage to a third party.

Under no circumstances whatsoever will the Company be liable in any way for any of the Content (including your contact) you share or publish, including, without limitation, for any infringement of third party’s right, loss or damage of any kind incurred as a result of the use or display or performance of any third party content transmitted, displayed or otherwise made available through the Services.

Limitation of Liability

In no event shall SendPalm, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Services is at your sole risk. The Services are provided on an “AS IS” and “AS AVAILABLE” basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

SendPalm its subsidiaries, affiliates, and its licensors do not warrant that (i) the Services will function uninterrupted, secure or available at any particular time or location; (ii) any errors or defects will be corrected; (iii) the Services are free of viruses or other harmful components; or (iv) the results of using the Services will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms, as well as all disputes arising out of or in connection with these Terms, shall be governed by and construed in accordance with the laws of China, regardless of choice of law rules or principles. Any dispute arising out of or in connection with these Terms, or in future agreements resulting therefrom, shall be exclusively resolved before the competent court in China.

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and privacy. Specifically, you agree to comply with all applicable laws regarding privacy and privacy invasion which apply in the country in which you reside.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes to these Terms will be effective immediately upon posting on this page with an updated effective date.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms including potential usage of your logo in our marketing materials. If you do not agree to the new terms, you are no longer authorized to use the Services.

Questions and Contact Information

If you have questions or concerns regarding this Policy, you should first contact us by email at service@sendpalm.com.

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